It’s hard to believe I’ve already been a Customer Success Champion at Readable for half a year. What have I learned so far from managing customer success for a SaaS?
Readability has become widely recognized as an SEO-approved tool. But, what about the audience who drive this optimization for Google, and why does the brain love a readable sentence?
We’ve long championed clear communication throughout content and privacy policies are no different. The New York Times took a look at 150 policies, most were an incomprehensible disaster.
What is the active voice, and how can Readable’s passive voice detector help you maintain it?